Patient and Visitor Guide

Your Safety and Security

Hospital Map

Download a copy of our hospital map and easily find your way through the hospital.

Parking

Handicapped parking is available in all parking areas. Visitors are asked to park in the visitor parking lot, near the front entrance. If a patient's vehicle must be left in the hospital parking lot during his or her stay, the hospital cannot be liable for damage to that vehicle.

Fire Drills

For your safety, the hospital regularly conducts fire and disaster drills to prepare staff in the event of an actual emergency. Please cooperate by following the directions of our staff. If you hear bells or alarms sounding, just remain where you are at the time, and staff will direct you.

Personal Belongings

Montgomery County Memorial Hospital is not liable or responsible for any theft, loss or damage to personal belongings not requested to be stored. Please do not bring valuables such as jewelry, documents, electronic equipment or large amounts of money to the hospital. Any valuables you have with you should be sent home. If this is not possible, ask your nurse or caregiver to help you make arrangements for items to be placed in the hospital safe until you are discharged.

To prevent damage or loss, eyeglasses, hearing aids and dentures should be kept in safety containers when not in use.

If you notice an item is missing, please notify your nurse. We will make every effort to help you find it.

Search of Property

For the safety of patients and staff, the hospital reserves the right to request that all patients and visitors cooperate in a search of person or property if needed. No one will be searched without his or her consent, but refusing consent may result in that person being asked to leave the hospital.

Electrical Appliances

It is up to the discretion of your nurse which electrical appliances can or cannot be used. Please be sure to ask your nurse or caregiver if you have a question regarding this matter.

Building Security

To ensure the safety of our patients and visitors, the front entrance is locked from 9:00 p.m. until 7:00 a.m. The Emergency Department entrance is open 24 hours a day.

General Information

Food Services

Wholesome, nourishing and well-balanced meals are an important part of your treatment and recovery. At Montgomery County Memorial Hospital, you will receive a menu to select from daily. You may not receive a menu if your prescribed diet is highly restrictive or if you are fasting for a medical procedure or test. Simply check the menu items you would like, and leave the menu on your bedside table.

If visitors in your room would like to order from your menu, they are welcome to request a guest tray. Guest trays are prepared and delivered for $4 each.

A registered dietitian is available to provide patients and families with nutrition education and support. If you have a particular preference or concern regarding your meal, ask to speak to our dietitian. Please check with your nurse or caregiver before eating or drinking anything brought in from an outside source.

Cafeteria Hours

Visitors are welcome to eat in the cafeteria.

  • Grab and Go items—snacks, rolls, beverages and cold items—are available from 6:15 a.m. to 6:30 p.m.
  • Lunch is served from 11:30 a.m. to 1:15 p.m.
  • Supper is served from 5:30 p.m. to 6:30 p.m.

Vending and Snacks

Vending machines for snacks and beverages are available in the facility. Ask your nurse or caregiver for the location nearest you.

Smoking

Montgomery County Memorial Hospital is a smoke-free campus. For the health of our patients, visitors and staff, smoking or the use of tobacco products is not allowed anywhere on the campus.

If you are interested in information about smoking cessation options, ask your nurse or caregiver. For additional support and resources, you may also contact the American Lung Association at 800-586-4872.

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